Contacts
View a directory of your benefit providers.
General benefits questions
If you have questions about your benefits or need help enrolling, contact the HR Support Center at 443-997-5400 from 7 a.m. to 5 p.m., Monday–Friday, or [email protected].
¿Preguntas?
Llame El Centro De Asistencia de Recursos Humanos al 443-997-5400, opción 9 de 7 a.m. a 5 p.m., de lunes a viernes, o mande un correo electrónico a [email protected].
Employee Assistance Program
The Johns Hopkins Employee Assistance Program, offered through CCA, provides free counseling services, referrals and daily life support to you, household family members, and dependent children up to age 26.
Contact the EAP 24/7 at 888-978-1262 or visit the JHEAP website using company code JHEAP.
Contact your providers
Health and wellness
Employer Health Programs (EHP)
- Medical insurance
- 410-424-4450
- ehp.org
Kaiser Permanente
- Medical insurance
(Suburban Hospital only) - 301-468-6000
- healthy.kaiserpermanente.org
CVS Caremark
- Prescription Drugs
- 888-543-4921
- caremark.com
Delta Dental
- Dental insurance
- 800-932-0783
- deltadentalins.com
Allegiance
- Dental insurance
(Johns Hopkins All Children’s Hospital only) - 855-999-1064
- askallegiance.com/jhach
Dominion Dental
- Dental insurance
(Suburban Hospital only) - 888-518-5338
- dominionnational.com
Superior Vision Plan
- Vision insurance
- 800-507-3800
- superiorvision.com
Unum
- Supplemental Medical Coverage
- 800-635-5597
- unum.com
Direct Primary Care (DPC)
- Health care practice
- 240-865-5500
- [email protected]
Healthy at Hopkins
- Employee wellbeing
- 833-554-4554
- hopkinsmedicine.com
Naviance
- Cancer support
- 844-446-6229
- [email protected]
- gonaviance.com/jh
Occupational Health
- Employee safety
- hopkinsmedicine.com
Financial
Transamerica
- Retirement
- 410-955-5828
- transamerica.com/portal/jhm
HealthEquity
- Flexible spending accounts
- 855-774-7441
- participant.wageworks.com
Allegiance
- Flexible spending accounts
- (Johns Hopkins All Children’s Hospital only)
- 855-999-1064
- askallegiance.com/jhach
HR Support Center
- Life and AD&D insurance
- 443-997-5400
- [email protected]
Unum
- Whole life insurance
- 800-635-5597
- unum.com
Unum
- Long-term care insurance
- 800-227-4165
- unuminfo.com/hopkinsmedicine
Sedgwick
- Short-term disability
- 844-263-3121
- timeoff.sedgwick.com
Metlife
- Long-term disability
- 833-622-0136
myTuition
- Employee tuition assistance
- 800-985-4027
- [email protected]
- jhhs.guildeducation.com
HR Support Center
- Dependent tuition assistance
- 443-997-5400
- [email protected]
Johns Hopkins Federal Credit Union
- Banking services
- jhfcu.org
Life and family
Bright Horizons
- Child & elder care
- 877-242-2737
- clients.brighthorizons.com/JH
Metlife
- Prepaid legal services
- 800-821-6400
- legalplans.com
Aura MetLife
- Identity theft & fraud protection
- 844-931-2872 (available 24/7)
- my.aura.com
Farmers GroupSelect
- Auto and home insurance
- 800-438-6381
- myautohome.farmers.com
Metlife
- Pet insurance
- 800-438-6388
- metlifepetinsurance.com
LifeMart
- Employee discounts
- discountmember.lifecare.com
WMATA
- Commuter benefits
- METRO Pass: 202-637-7000
- SmarTrip card: 888-762-7874
- wmata.com
Time away
Sedgwick
- Leave of absence
- 844-263-3121
- timeoff.sedgwick.com