Welcome to myBenefits, your one-stop shop for all things benefits

Mental Health and Well-being

Medical plan coverage, free counseling services and programs to promote healthy lifestyles.

All employees are eligible for free counseling services through the Johns Hopkins Employee Assistance Program (JHEAP) and well-being programs through the Office of Well-Being.

If you’re enrolled in a Johns Hopkins medical plan, your plan includes coverage for mental health care and substance use disorder.

Free counseling services

Johns Hopkins Employee Assistance Program (JHEAP)

You and your family members each get six free counseling sessions per issue each year for short-term counseling needs.

Submit an online form or call 888-978-1262 to request an appointment.

On-site counseling

The JHEAP OnSite Clinical Team provides in-person, virtual or telephonic appointments with licensed clinicians at various Johns Hopkins Health System locations.

Baltimore Campuses: The team offers in-person appointments Monday through Thursday, 9 a.m.–5 p.m., with limited appointments available 5–7 p.m.

  • East Baltimore campus: 550 North Broadway, Suite 507, Baltimore, MD  21218
    • Homewood Campus, Keswick North Building: 3910 Keswick Rd, North Building, Room N2070, Baltimore, MD  21211
      • Johns Hopkins Bayview Medical Center: 4940 Eastern Ave, ASC Building, Room 277, Baltimore, MD  21224
        Johns Hopkins All Children’s Hospital

        Sessions are available with onsite counselor Roxana Maza, LMHC, Wednesdays, Thursdays and Fridays, virtually or in person in OCC-Room 1421. Schedule appointments online or call JHEAP at 888-978-1262.

        Office of Clinician and Faculty Care (OCFC)

        The OCFC is staffed by John Hopkins clinicians who know the demands of our work and provide safe, judgment-free care that protects privacy. Their services are confidential with no link to employment records.

        You’re eligible for up to six free visits with a licensed mental health provider if you’re a:

        • Nurse
        • Advanced Practice Provider
        • Physician
        • School of Medicine faculty (clinical or research)

        If you need on-going care after your six free visits, you can continue with an OCFC provider and bill your medical insurance.

        Appointments are available virtually or in person. To schedule an appointment, submit an intake form or contact the OCFC at [email protected] or 443-287-5559.

        Healthy at Hopkins employee well-being program

        Healthy at Hopkins, an employee health and well-being program, offers resources and programs that cover the spectrum of healthy lifestyle strategies, such as sleep, meditation and relaxation.

        Healthy at Hopkins offers a variety of programs and resources to help you:

        • Reduce stress and lower blood pressure.
        • Develop healthy habits to improve sleep and increase energy.
        • Practice self-care through meditation and mindfulness.
        • Quit smoking.

        Visit the JHM Office of Well-Being website for details.

        Medical plan coverage for mental health

        All Johns Hopkins medical plans include coverage for mental health care and substance use disorder.

        In-network mental health services

        See if your current providers are in network or find other in-network doctors and facilities near you:

        The table below reflects in-network coverage only. For out-of-network details, view the medical comparison chart

        Contacts

        Johns Hopkins Employee Assistance Program (JHEAP)

        888-978-1262

        Office of Clinician and Faculty Care (OCFC)

        Mental health services
        443-287-5559
        [email protected] 

        Healthy at Hopkins

        Employee well-being program
        833-554-4554
        [email protected] 

        Employer Health Programs

        Medical insurance
        800-261-2393
        ehp.org

        Kaiser HMO (Suburban Hospital only)

        Medical insurance
        301-468-6000
        healthy.kaiserpermanente.org

        h

        Resources

        Plan documents

        Johns Hopkins EPO Plan Johns Hopkins PPO Plan Johns Hopkins DPC Plan (MD only) Kaiser HMO
        (Suburban only)
        Mental health visit
        Virtual or in person        		 $20 copay after deductible $10 copay after deductible $5 copay $15 copay
        Inpatient treatment
        Per admission

        Preferred1: You pay 10% and $250 copay after deductible

        Cigna: You pay 20% and $250 copay after deductible

        Preferred1: You pay 10% and $150 copay after deductible

        Cigna: You pay 20% and $150 copay after deductible

        Preferred1: You pay 10% and $150 copay after deductible

        Cigna: You pay 20% and $150 copay after deductible

        		 $100 copay
        Outpatient treatment
        Per visit        		 $20 copay $10 copay $5 copay $15 individual, $7 group

        1 Preferred physicians and providers are those in the Employer Health Programs (EHP) Preferred Provider Network. Visit ehp.org/find-a-provider to find preferred providers.

        UpLift virtual mental health care

        If you’re enrolled in an Employer Health Programs (EHP) medical plan, you can schedule virtual appointments with in-network therapists and psychiatrists through UpLift. Appointments are available as early as the next day and no further out than two weeks.

        Join UpLift .